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Little Boola Books - Terms of Sale

These Terms and Conditions apply to all products and services sold by Little Boola Books through our website littleboolabooks.com.au (“Products”). By placing an order with Little Boola Books, you agree to these Terms and Conditions.

 

Please read these Terms carefully before ordering. They explain important details about ordering, payment, delivery, and your rights.

 

1. Definitions

  • Account: Your personal account on our website.

  • Delivery Charge: The cost to deliver your order, shown at checkout.

  • Additional Delivery Charge: Extra fees for delivery to certain remote areas (e.g., islands or locations requiring special transport).

  • Order: A purchase request for Products made on our website.

  • Website: Our official site, littleboolabooks.com.au.

  • Pre-Orders: Orders for Products available for purchase before their official release.

 

2. Your Consumer Rights

 

We follow Australian Consumer Law, which gives you rights regarding faulty or unsuitable goods:

 

  • If a Product has a major issue, you are entitled to a replacement or refund.

  • If the issue is minor, we will repair, replace, or refund the Product within a reasonable time.

  • You may recover damages for any loss caused by a faulty Product.

 

3. Pricing and Payment

 

  1. Prices are listed in Australian dollars (AUD) and include GST.

  2. Prices and Delivery Charges may change, but the price you see at checkout is the price you’ll pay.

  3. If extra delivery fees apply (e.g., for remote areas), we will notify you before accepting your Order.

  4. Payment options include credit cards, PayPal, or other methods shown at checkout.

  5. Orders are only processed after payment is cleared.

 

4. Placing an Order

 

  1. Orders can be made through our website.

  2. By placing an Order, you confirm that:

  • All information provided is accurate.

  • You agree to pay the price and any delivery charges.

   3.  Once an Order is accepted, it cannot be changed or cancelled.

 

5. Delivery

 

  1. Delivery options and fees are displayed at checkout.

  2. Estimated delivery times are only a guide and not guaranteed.

  3. Risk and ownership of Products pass to you once delivered.

  4. If you’re unavailable during delivery:

  • Your package may be left in a safe location if you have given us permission.

  • Otherwise, it may be sent to a nearby collection point.

 

6. Returns and Refunds

 

  1. Check your Products on delivery to ensure they are correct and undamaged.

  2. If a Product is faulty, damaged, or not what you ordered:

  • Contact us within 7 days of receiving the product.

  • You may be entitled to a repair, replacement, or refund.

   3.  If you change your mind:

  • Products must be unopened and in resaleable condition.

  • Return shipping is at your cost.

 

7. Cancellation of Orders

 

  1. We may cancel your Order if:​​

  • Stock is unavailable.

  • An error occurred in pricing or product details.

  • Delivery is impossible due to external events (e.g., natural disasters).

 

   2.  If we cancel your Order after payment, we will refund you promptly.

 

 

8. Privacy

 

  1. We collect and use your personal information according to our Privacy Policy. By placing an Order, you agree to this.

  2. You can unsubscribe from marketing communications anytime by following the instructions in the email or message.

 

9. General

 

  1. These Terms and Conditions may change from time to time. The version available at the time of your Order will apply.

  2. These Terms are governed by the laws of Queensland, Australia.

 

Updated November 2024

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